Simply choose your SOLEA Travel Bag, add it to your cart, and follow the checkout steps. Once your order is confirmed, you will receive an email confirmation with your order details.
If you need to change or cancel your order, please contact us as soon as possible.
Once your order has been processed or shipped, we may no longer be able to modify or cancel it.
Please contact us immediately.
If your order has not been processed yet, we will do our best to update the address. Once the order has shipped, we may not be able to make changes.
Orders are usually processed within 1–3 business days.
Once shipped, delivery usually takes:
United States: 5–10 business days
Delivery times are estimates and may vary depending on the carrier, destination, customs checks, public holidays, or unexpected delays.
Yes, we currently offer free shipping on all orders.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
You can also track your order through our “Track My Order” page.
Tracking information can sometimes take a few business days to update after your order has been dispatched.
If your tracking has not updated for several days, please contact us and we will help you check the status of your package.
Yes, the SOLEA Travel Bag is designed to be carry-on friendly for most trips.
However, airline size requirements may vary, so we always recommend checking your airline’s carry-on policy before travelling.
The SOLEA Travel Bag is designed to fit your travel essentials for short trips, weekend getaways, business travel, and longer stays depending on how you pack.
Its smart compartments help keep clothing, shoes, toiletries, accessories, and travel essentials organised in one place.
Yes, the SOLEA Travel Bag includes a separate shoe compartment to keep shoes away from your clean clothing and essentials.
Yes, the bag includes a built-in garment area designed to help keep outfits neatly stored while travelling.
Absolutely. The SOLEA Travel Bag is made for weekend escapes, business trips, overnight stays, airport travel, and special occasions.
Yes. The bag is designed with multiple carry options, so you can carry it by hand, over the shoulder, as a backpack, or attach it to your suitcase using the luggage sleeve.
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be unused, in its original condition, complete with all included accessories, and returned in its original packaging or suitable protective packaging.
To start a return, please contact us by email.
Please include your order number, the email used for your order, and the reason for your return.
If your item arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Please include clear photos of the item, packaging, and shipping label so our team can review the issue quickly.
Once your return has been received and inspected, we will notify you by email.
If approved, your refund will be issued to your original payment method. Your bank or payment provider may take a few additional business days to process it.
